privacy policy

Last Updated: November 15, 2024

At Kawartha Trailer Rentals, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard it. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

  • Personal Information: When you make a reservation, we may collect personal details such as your name, address, phone number, email address, and payment information.

  • Identification Information: For rental purposes, we may require proof of identity, such as a driver’s license or other government-issued ID.

  • Usage Data: We may collect information on how our website is accessed and used, including IP addresses, browser type, pages visited, time spent on pages, and other diagnostic data.

  • Cookies: Our website uses cookies and similar tracking technologies to improve user experience, track visitor data, and analyze usage patterns.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our trailer rental services

  • To manage reservations, process payments, and send confirmations

  • To communicate with you about your rental, provide customer support, and respond to inquiries

  • To improve and personalize your experience on our website

  • To comply with legal obligations and prevent fraud or misuse of our services

3. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except for the following circumstances:

  • Service Providers: We may share your information with trusted service providers who assist us in operating our website, conducting our business, and serving our customers. These third parties are contractually obligated to keep your information confidential.

  • Legal Compliance: We may disclose your information when required to comply with laws, regulations, or legal proceedings, or to protect the safety, rights, or property of our company, employees, customers, or others.

  • Business Transfers: In the event of a business sale, merger, or acquisition, customer information may be transferred as part of the assets.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, update, or delete your information. You may also have the right to object to or restrict certain processing activities. If you wish to exercise any of these rights, please contact us at the details provided below.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and the updated date will reflect the latest revision. Please review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Kawartha Trailer Rentals

Email: rentals@kawarthatrailerrentals.com

Phone: (705) 928-0227